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Toyota and Lexus Launch a Collision Assistance Feature for Owners

You are currently viewing Toyota and Lexus Launch a Collision Assistance Feature for Owners
  • Post category:Blogs

Toyota and Lexus are really trying to make what is considered a post-collision experience a lot easier. This would be with their own mobile collision service on their personal owner apps. It really sucks getting into a car wreck regardless if it was your fault or someone else’s and to worry and be sure everyone is physically ok. This is all part and parcel of the beginning of the unfortunate and miserable process of getting your car fixed.

Toyota and CCC Intelligent Solutions Partner

Toyota has worked with CCC Intelligent Solutions Inc. (CCC). The company is a premier SaaS platform for the P&C insurance economy, to develop Collison Assistance. Moreover, the CCC mobile technology works to put together guided accident documentation and access to claims and management services to help assist drivers following the collision. Then, Toyota transmits accident and vehicle telematics data to CCC to, in fact, initiate the program. In fact, Collision Assistance is designing to let the customer choose how they’d like to handle the claim. Then to repair processes. They do provide convenience and safety. This is while also making sure the owners are informing about the process through their completion.

Collision Assistance Service

On Wednesday, Toyota and Lexus have announced the Collision Assistance service. Moreover, it was designed to help walk you through the unpleasant and often intricate process of documenting your crash damage. Then filing an insurance claim. Also getting updates during the actual repair process.

Customer Safety

“Moreover, safety for our customers is really paramount. In fact, the minutes following an accident can be really critical. In fact, drivers are often confusing. Often really uncertain about what to do. By incorporating Collision Assistance into our owner app. We can, definitely, offer help when it is really needing,” said Steve Basra. Basra is vice president for connected technologies at Toyota Motors North America, in a statement.

Of course, this service is not for everyone. To take advantage of it, you need an active subscription to Safety Connect. It only works for 2018 onward-made vehicles. Furthermore, you also have to confirm in the app that you are indeed safe and uninjured before it will begin walking you through the process.

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